Norton Park Hotel, Spa & Manor House - Winchester, Sutton Scotney

The hotel offers a picturesque setting with beautiful grounds, which really contributed to a relaxing escape. I found the staff to be quite accommodating and eager to help, but some aspects of the experience were less than ideal, particularly the dining options, which lacked variety. While the rooms were decently clean, they could use some updating to enhance the comfort level. Overall, this place has potential but could improve on a few key elements.

Norton Park offers a relaxing atmosphere with beautiful grounds, making it a perfect retreat. The staff were friendly and attentive, particularly during check-in. The rooms were charming and well-maintained, although some maintenance issues were noted. Dining was a mixed experience, with high-quality meals but some service hiccups. Overall, a good value, especially considering the spa amenities and the lovely environment.

We had a significant letdown during our stay. While the hotel is located in a serene area with vast grounds, our check-in process was marred by an unclean room, which definitely impacted our overall experience. The facilities, such as the spa and pool, were enjoyable, but the service left much to be desired. We did receive a room upgrade, although the overall cleanliness was still concerning.

The hotel is situated in a picturesque area, making it an ideal spot for relaxation, and the grounds are truly beautiful. The staff members I encountered were friendly, especially Emily at the bar, who made my visit memorable. However, there were issues with room temperatures and dining arrangements that could be improved. Overall, it has potential but needs some attention to detail.

My stay at the hotel was a delightful experience, especially due to the lovely spa treatments and the excellent quality of food enjoyed during our meals. The staff members were genuinely helpful, contributing to a welcoming atmosphere throughout. However, some issues arose during our dining experience, as the wrong menu was provided, leading to disappointment, and the service in the restaurant could have been more attentive. Overall, a wonderful place with potential for improvement in communication and service efficiency.